Doha Qatar – Imagicle, a leading provider of unified communication and contact center solutions worldwide, is pleased to announce a strategic distribution agreement with Starlink, a subsidiary of the Ooredoo Group and key player in Qatar’s mobile and accessories market. 

 

Under this agreement, Starlink will become an official distributor of Imagicle solutions, driving growth and improving communications and customer experience in Qatar and across the Middle East.

 

This partnership marks a significant step in Imagicle’s expansion strategy in the region. Although the company has had a solid presence in the Middle East for over a decade, this new collaboration with Starlink will accelerate its growth, enabling wider access to Imagicle’s innovative solutions through Starlink’s extensive channel network and regional expertise.

 

“We are excited to join forces with Starlink”, said Massimiliano Picchi, VP Sales at Imagicle. “This collaboration will amplify our reach and help more organizations elevate their communication experiences with our unified, AI-powered solutions both in-office and remotely, across on-prem, hosted, or cloud environments.”

 

With this agreement, Starlink will offer the entire portfolio of the Imagicle UCX Platform, the flagship unified portal for AI, UC, digital, and collaboration services.

 

Designed to elevate both team and customer experiences, the UCX Platform brings together all communication tools into a single, user-friendly interface, making calling platforms and contact centers better, smarter, and easier to manage.

 

The portfolio includes:

• Contact Center and Customer Service solutions
• Compliance Recording with AI Voice Analytics
• AI-powered Receptionist and Virtual Agents
• Digital Fax, and more

 

All solutions are backed by one partner, one point of support, and one seamless experience.

 

“Partnering with Imagicle aligns perfectly with our mission to provide our partners and customers with solutions that actually help their daily work, without any hassle.” said Cyril Anand, CEO Starlink. “Imagicle’s robust experience in the field, complete portfolio of apps, and commitment to innovation are a great fit for the dynamic needs of our region.”

 

The partnership is effective immediately, with joint go-to-market activities and partner enablement programs already underway.