Starlink Business
Starlink operates across 13 diverse business verticals, making it a key player in Qatar’s retail, technology, and service industries. These include consumer electronics retail, technology distribution, and telecom services for both individual and corporate clients. Starlink also offers ICT services, e-commerce solutions, and managed print services. Additionally, its verticals cover workforce outsourcing, telecom infrastructure, call center support, and smart distribution. This broad range of services underscores Starlink’s commitment to innovation and its role in driving Qatar’s digital and business transformation.
13 Verticals of Business:
Starlink Retail
Starlink Retail began as part of Starlink’s broader operations in 2006 under the Ooredoo Group, quickly establishing itself as a key player in Qatar’s consumer electronics market. Over the years, Starlink Retail has grown to operate the largest network of consumer electronics stores in the country, with over 17 Starlink Digital locations. These stores offer a wide range of products from more than 50 globally recognized brands, including Apple, Samsung, Microsoft, and Huawei.
Today, Starlink Retail holds a leading position in the market, known for providing the latest in consumer electronics, mobility products, and accessories. With more than 100,000 satisfied customers, Starlink has built a strong reputation for excellent service and high-quality offerings. By continually embracing innovation and adapting to customer needs, the company caters to both individual consumers and business clients looking for the most up-to-date technology solutions.
Starlink’s commitment to its customers goes beyond simply selling products. The company offers personalized services to ensure that each customer receives tailored attention and support. This dedication to delivering an exceptional customer experience has allowed Starlink Retail to maintain its position as a trusted name in Qatar’s retail landscape.
“Starlink provides not just the products we need, but an exceptional level of service that makes our shopping experience seamless and enjoyable.” – A satisfied customer from one of their stores.
Ooredoo Retail
Ooredoo Retail is a leading telecommunications and ICT provider in Qatar, known for its robust service offerings and commitment to customer satisfaction. Established as part of the Ooredoo Group, Ooredoo Qatar has grown to be a key player in the market, offering a wide range of services that include mobile, internet, and entertainment solutions.
Ooredoo Qatar has achieved notable success, particularly during the 2022 FIFA World Cup, where it delivered record-breaking revenue and cemented its position as a world-leading telecom provider. The company’s innovative products, such as the Hayya SIM and AI-powered identity authentication, showcase its forward-thinking approach to enhancing customer experiences.
Starlink Ecommerce
Starlink’s E-Commerce platform in Qatar provides customers with a seamless online shopping experience, offering a wide range of the latest tech products. Shoppers can find the newest mobile phones, laptops, tablets, smartwatches, smart home devices, PS5 consoles, and a variety of digital cards and accessories.
To further enhance convenience, Starlink partners with major banks like QNB, CBQ, and Doha Bank, offering Buy Now Pay Later (BNPL) options and the ability for customers to redeem loyalty points directly on the website.
Ooredoo B2C Distribution
We offer a wide range of Ooredoo consumer products to meet all your connectivity needs. From mobile services like prepaid and postpaid voice plans, data packages, and international roaming, to fixed connectivity options such as high-speed internet and OoredooTV, we ensure complete coverage.
Partnering with Qatar’s top organizations, Starlink’s Ooredoo B2C Distribution division delivers customized connectivity solutions to prestigious clients like Safari Group, Carrefour – Al Futtaim, Almeera, and Doha Bank. These collaborations highlight our ability to tailor mobile, internet, and digital services to meet the unique demands of each business.
ICT Distribution
Starlink’s ICT (Information & Communication Technology) Distribution division is one of Qatar’s leading system integrators, supporting over 3,000 organizations, including blue-chip companies and government ministries.
By partnering with a diverse range of entities, from large enterprises to SMEs, Starlink ICT enhances the overall user experience through robust technological capabilities.
Ooredoo B2B Soho
Starlink, through its Ooredoo B2B Soho division, offers a comprehensive range of business solutions designed to enhance connectivity and operational efficiency. Services include mobile connectivity, fixed connectivity, and cloud services.
B2B Devices
Starlink is a leading distributor of devices and accessories in Qatar, offering the latest in mobile technology and connectivity solutions. As the official distributor for major brands like Apple, Samsung, TCL, and more, we provide a wide range of mobiles and tablets to customers across the region.
HRO
Starlink’s Staff Outsourcing and Human Resource Outsourcing (HRO) business provides comprehensive workforce solutions tailored to meet the diverse needs of businesses across various industries. Through our Staff Outsourcing services, we supply qualified personnel for both short-term and long-term assignments.
I&M
Starlink’s Installation & Maintenance (I&M) department is a key player in Qatar’s telecommunications infrastructure, providing critical services such as FTTH installation, fiber and copper cable laying, and wireless solutions like Wi-Fi, 4G, and 5G deployment. Headed by Manohar Selvam, Senior Program Manager, the I&M department consists of over 200 skilled professionals, delivering solutions across a variety of sectors. The team handles large-scale infrastructure projects, civil works, and customer premises equipment (CPE) installations, ensuring seamless connectivity for both residential and commercial clients.
In partnership with Ooredoo, our team manages 70% of installations and maintenance across the country, delivering Dual Play and Triple Play services on both copper and fiber networks. We also manage projects like migrating services from copper to fiber, upgrading networks to offer higher speeds and improved performance for businesses and consumers alike.
Key services include:
- Fiber & Copper Cable Laying: Installation of telecom infrastructure for reliable connectivity.
- Wireless Solutions: Deployment of 4G and 5G networks for high-speed internet in areas where fiber is not feasible.
- CPE Installation: Setting up Optical Network Terminals (ONTs), access points, and 4G/5G modems to provide customer connectivity.
- Civil Works: Infrastructure development such as trenching and pole installations for FTTH deployment.
Additionally, we deliver ELV systems including CCTV installation, IPTV/SMATV services, and network infrastructure design for large-scale projects like the Ministry of Commerce & Industry and Ooredoo CEO Farmhouse.
Our commitment to excellence and delivering high-quality services is recognized by leading industry players like Ooredoo, beIN, and OSN, showcasing Starlink’s expertise in handling both large-scale commercial projects and residential deployments.
ICT Managed Services
Starlink’s ICT Managed Services offer comprehensive, end-to-end solutions that go far beyond basic IT support. With a focus on managing critical infrastructure, systems, and applications 24/7, Starlink partners with top global brands to provide solutions in cloud services, cybersecurity, networking, CCTV, and data center infrastructure. We proudly serve some of Qatar’s leading system integrators, including Ooredoo, TechnoQ, and Mannai, helping them streamline operations and reduce IT complexities.
What sets us apart is our local team of certified engineers, providing on-ground support and professional services tailored to each client’s needs. Our extensive expertise covers modern infrastructure, digital power, and devices, ensuring that we stay at the forefront of ICT solutions.
Looking ahead, Starlink plans to expand its portfolio by partnering with additional major vendors, aiming to capture 40% of the ICT distribution market in Qatar by 2025. With our commitment to driving technological advancements, we’re dedicated to helping businesses grow and thrive in Qatar’s evolving ICT landscape.
Call Centre
At Starlink, our Call Center Services focus on delivering personalized, round-the-clock support to ensure every customer interaction is seamless and efficient. Whether it’s resolving technical issues or addressing inquiries, our skilled team is dedicated to providing a professional, human touch. Using advanced technology and real-time reporting tools, we ensure businesses can rely on us to enhance customer satisfaction and streamline operations. With a customer-first approach, we make sure every call matters, building trust one interaction at a time.
Managed Print/Imaging Solution
Launched in September 2022, Starlink’s Managed Print/Imaging Solutions division plays a pivotal role in enhancing business communication through advanced print, copy, scan, send, and archive technologies. Led by Gayan Fernando with a dedicated team of five sales and service professionals, this division has quickly become one of the most upcoming imaging solution providers in Qatar. In collaboration with renowned brands like Epson, Starlink offers a wide range of products, including business inkjet printers, scanners, wide-format printers, and digital signage displays. We also offer solutions like Papercut and MyQ Print Management, ensuring businesses have access to top-tier printing technology.
Our key clients include Aspire Zone Foundation, Ooredoo, Qatar Foundation, and Qatar National Library, among others. Starlink’s commitment to sustainable and innovative printing solutions has resulted in the deployment of over 500 printers across Qatar. In the next two years, we aim to become the leading provider of sustainable print solutions in the market.
Our focus on managed print services and commercial print solutions ensures businesses benefit from efficient and environmentally friendly printing practices. One of our satisfied clients has noted that Starlink is “Shaping the Future of Imaging” through our cutting-edge solutions and dedicated service. We remain committed to driving the future of imaging and print management for businesses across Qatar.
Technology Distribution
With unparalleled expertise in the TCL ecosystem, Starlink is the official distributor of TCL products in Qatar, consistently delivering the latest TCL devices, including smartphones, tablets, and smart TVs, to customers across a variety of sales channels. Our deep understanding of TCL’s product line allows us to offer unmatched service and support, providing businesses and consumers with the most up-to-date technology. Starlink’s extensive distribution network and technical expertise ensure we remain a leading distributor in the market, delivering reliable solutions to meet the needs of both individual customers and corporate clients.