Call Center – Starlink World

Exceptional customer experienceTogether.

We deliver end-to-end customer engagements for all your business needs. We understand that your customers deserve the best-in-class experience and our subject matter experts deliver exactly that.

CONNECT WITH CUSTOMERS WHERE THEY ARE

Customers expect to connect with companies, when they want, how they want and where they want and we’re available 24/7 across voice and non-voice communication channels. We customize and design the Omni-channel experience for the hyper-connected customers, delivering seamless and standardized customer experience across all communication channels, whether they connect with us over a call, or whatsapp, or any other social media channels like facebook, twitter, intagram, youtube, and the likes of the same.

CREATE EXPERIENCE BEYOND EXPECTATION

We add value to your customer journey through self-service options, enabling the digital experience through Interactive Voice Response Systems, Voice-bots and Chat-Bots to eliminate the need for connecting with an agent to resolve the frequently asked questions and requests from customers.

STARLINK SERVICES

Transformative Digital Customer Experience

Inbound & Outbound Call Center

Customer focus is more important than ever. With innovation that aids businesses in retaining customers, we believe we can transform the global customer experience. Through inbound and outbound call centres, motivated teams deliver improved global customer experiences.

Customer Success

A well-trained team to upsell, increase NPS, and fight churn while maintaining relationships.

Multilingual Support

Dedicated teams provide support in both arabic and english languages for our customers .

Technical Support

Our technical support teams strive to resolve any technical issues quickly in order to enhance the user experience. Our specialised teams provide support to clients' businesses and customers in accordance with security requirements and client service level agreements.

Telephone Answering Services

We'll help you organise tasks for taking messages, reviewing and managing requests, handling orders, setting up appointments, and supporting current teams with the help of our customer service experts.

Outsourced IT Support

Our carefully designed system allays your concerns about expansion by offering a cost-effective solution for business technology problems that encourages growth and scale while safeguarding data.

GET STARTED TODAY

CALL US NOW +974 44283888

Stay Ahead of Competition

Outbound Call Management

Starlink is always striving to safeguard the corporate goals of our clients. Our outbound call management system can help you manage customer relationships, lead generation, and market research more effectively. Using carefully designed technological innovations, it will integrate and manage all interactions. With the help of psychological strategies and a well-trained team, the firm can interact with customers without upsetting them.